Bizrate Circle of Excellence Winner, 2013!

Bizrate Circle of excellence winners 2013

For the 10th year in a row, Fairytale Brownies has won the Bizrate Circle of Excellence Award for excellence in the online gift-giving marketplace. 

"Earning the Bizrate Circle of Excellence Award signifies a retailer's unwavering commitment to its customers' satisfaction," noted Bill Glass, CEO of Shopzilla, Inc, parent company to Bizrate and Bizrate Insights. Bizrate Insights is one of the largest sources of consumer-generated reviews of online retailers in the US. Source

The criteria that each company are scored includes:

  • Point of Sale metrics
  • Overall Satisfaction
  • Product Selection
  • On-Time Delivery
  • East of Finding Post Order Fulfillment Metrics
  • Repurchase Intent
  • Product Met Expectations
  • Custom Support

Fairytale Brownies is honored to be included in this prestigious distinction as we take customer service and customer satisfaction very seriously. Our goal since the beginning has been to create the best-tasting all-natural brownies, bars and cookies in the world. This means that we carefully...

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Gourmet Brownie Gifts are the Stars of the Shoot

As we get ready for the busy holiday season here at Fairytale Brownies, there are a few of us already preparing for the spring and summer season next year. Head graphic Designer Erin Kress and I have been at Rick Gayle Studios shooting images for our 2014 Spring and Summer catalogs. Our gourmet brownies, bars, and cookies are the stars at the shoot, and we take careful measures to make sure they look as delicious as they taste. Our food stylist Kim Krejca does an amazing job preparing the treats and our photographer Rick knows how to capture delicious images of our gourmet brownie gifts.

If you haven't already, make sure you sign up to recieve our catalogs for both this holiday season and next years spring and summer season.  One look at these photos of delicious gourmet treats and you will want to order brownies for everyone on your list. 

A Gourmet Brownie and Cookie Gift is ready on set.

Food Stylist Kim Krejca prepares the treats for their close up.

Photographer Rick Gayle shows Head...

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Melissa’s Q&A: I’d send brownies to my husband’s godmother

Melissa Eisenstein is a customer service team member at Fairytale Brownies. When Fairytale fans like you have a question about an order, she’s the one at the other end of the line. We asked her which of our delicious gourmet brownies was her favorite and who she’d most like to send brownies or cookie gifts to. Here are her answers:

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Q: Why do you love working at Fairytale Brownies?

MelissaA: My job here is very fulfilling! I get to make someone’s day by sending them a gift of gourmet goodies and providing the best customer service I possibly can. It’s wonderful to go above and beyond to please our customers.

Q: What do you do for fun?

A: I enjoy swimming, hanging out with friends, cooking, baking, and taking vacations to new destinations or old favorites!

Q: Which of our gourmet gifts is your favorite?

A:  My current favorite is our Peanut Butter Cookie. I’m a HUGE peanut butter lover, and the Peanut...

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Send Brownies or Cookies for National Women's Friendship Day!

Many women would agree that our female friends know us better than anyone. Compassionate, understanding, and always there to lend a shoulder, they're what gives us strength and make life fuller. They come in many forms- mother, sister, neighbor, colleague, childhood friend- and it is important to remember and recognize these amazing friendships in our lives.
 
Founded by Kappa Delta Sorority in 1999, National Women's Friendship Day is on September 15. So reach out to those wonderful female friends! Get together for coffee and delicious, fudgy chocolate brownies from Fairytale Brownies. You can order online at brownies.com and have tasty brownies, bars, and cookies delivered right to your door. For those long distance girlfriends, send brownies! It is a simple, and special way to remind those women who have touched our lives just how much we appreciate them!
 
 
 
21 year long friendship with my best friend, Allyson!
 
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Brownie and Cookie Gift Baskets for the Holidays

Smith from Tuscaloosa, AL reviewed the Christmas Cookie & Brownie Combo.
About Me: Personal Gift Giver

BOTTOM LINE: Yes, would recommend to a friend.

Rating: 5 Stars

Comments about Fairytale Brownies Christmas Cookie & Brownie Combo: We gave this brownie and cookie combo Christmas gift to some close friends. The family that received them said that the gift was wonderful and were very appreciative! They also said the brownies and cookies tasted freshly baked and couldn't believe that they were mail order! 

Pros: Individually Wrapped,Memorable Gift,Nice Presentation,Delicious
Best Uses: Holiday Gift

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Delicious Mail Order cookies and brownies

Tara from Maryland reviewed the Cookie & Morsel Combo.
About Me: Personal Gift Giver,Repeat Buyer

BOTTOM LINE: Yes, would recommend to a friend.

Rating: 5 Stars

Comments about Fairytale Brownies Cookie & Morsel Combo: My family members loved the cookies and brownies! They said they taste great and loved how fresh the items were upon arrival. Nobody could believe that these were mail order brownies and cookies. They tasted like they were baked, homemade! Thank you Fairytale Brownies!

Pros: Individually Wrapped,Freshness,Nice Presentation,Good Value,Delicious
Best Uses: Treat Yourself,At-home Dessert,Personal Gift,Business Gift,Special Occasion,Holiday Gift

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Celebrating 8 Years with Fairytale Brownies

On August 24th, I celebrate my 8th year working on the Catalog & Web team at Fairytale Brownies. My position has evolved immensely over the years, and I wear more hats than I ever thought possible. But I've come to learn with a small business, that's what everyone does! Over the years, I've made great friends with some of my co-workers; friends that I can say I'll have for the rest of my life. I've also seen many friendly faces go on to fill other positions -- but these are moves that were best for them.  I've been given so many great opportunities by working here, and it's been a great 8 years. Here's to 8 more! 

I pulled together some pics of my time here at Fairytale Brownies. I hope you enjoy my walk down memory lane! 

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2006: Fairytale Brownies Groundbreaking. The company gathered on what was to be our new 26,000 sq. ft baking facility. It is hard to believe that it's been over 6 years ...

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Brownie and cookie birthday gift!

S.F. from Tempe, AZ reviewed the Cookie & Brownie Combo.
About Me: Business Gift Giver,Chocolate Lover,Repeat Buyer

BOTTOM LINE: Yes, would recommend to a friend.

Rating: 5 Stars

Comments about Fairytale Brownies Cookie & Brownie Combo: This brownie and cookie gift was one of two gifts I sent to our "guys" as a birthday gift. The brownies and cookies went over great; the guys enjoyed the thoughtfulness of the gift and they loved all of the gourmet flavors. Thank you!

Pros: Good Value,Nice Presentation,Delicious,Flavor Assortment,Freshness,Individually Wrapped
Best Uses: Business Gift

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Sugar Free Brownies

S.F from DFW AREA, Texas reviewed the Cookie & Morsel Combo.
About Me: Personal Gift Giver

BOTTOM LINE: Yes, would recommend to a friend.

Rating: 5 Stars

Comments about Fairytale Brownies Cookie & Morsel Combo: The person I sent the sugar free brownies to said that the brownies were the best sugar free brownies he had ever had, and he LOVED them! 

Pros: Delicious
Best Uses: Business Gift

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5 Star Brownie Gifts --Exactly what I had hoped for!

Bob from Cape Coral, Florida reviewed the Cookie & Brownie Combo.
About Me: Personal Gift Giver,Repeat Buyer,Chocolate Lover,Business Gift Giver,Discerning Shopper

BOTTOM LINE: Yes, would recommend to a friend.

Rating: 5 Stars

Comments about Fairytale Brownies Cookie & Brownie Combo: A 5 star review on this gift should say it all! Excellent brownies, excellent service, and exactly what I hoped for when ordering brownies online. 

Pros: Delicious,Individually Wrapped,Nice Presentation,Good Value,Freshness,Memorable Gift,Gourmet Taste,Flavor Assortment
Best Uses: Business Gift,At-home Dessert,Personal Gift,Treat Yourself

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