Normally when I shop, I look for product reviews that help me
with my buying decisions. At brownies.com, we have two ways of collecting and
sharing reviews from our customers. First is the "Write A Review"
link on our brownie gifts shopping pages, and the second is
collecting reviews from a service called BizRate.
We appreciate all the feedback we get for many reasons. First, feedback from our customers helps us with new product development, it helps us identify any problems and address them right away, and it helps other customers figure out if our gourmet gifts are the best purchase for them.
Below are a few reviews that I took from this weeks BizRate comments. To see a complete listing of BizRate reviews, click here. By the way, for the last 5 year in a row, Fairytale Brownies has won the "BizRate Circle of Excellence" award, which is a group of top performing online retailers who have met strict criteria to be recognized for outstanding customer service throughout the years.