As I was channel surfing the other night I caught QVC and was somewhat surprised to find they are already selling holiday tree ornaments, in August?? Wow, I thought to myself, but then soon realized that we're beginning to gear up at the brownie factory, so believe it or not, the holiday season is just around the corner. . . . .
We've begun the recruiting/hiring process for the various departments, and expect a container of Callebaut Belgian Chocolate to arrive sometime next week. We purchase an entire container full just to meet season forecast, this comes directly from the Callebaut chocolate plant in Belgium. It's very exciting as we get rolling into season, and we're hoping for a great one this year.
Among our new product offerings for the Fall and coming holidays is the Candy Cane Truffle - a decadent peppermint brownie morsel coated in dark Belgian chocolate, with just a sprinkle of all natural candy cane on top - YUM! After working hard in our brownie test kitchen, this gourmet brownie truffle emerged as a sure winner for the holidays. How can you go wrong when giving gourmet chocolate gifts, especially when they're Fairytale Brownies, the best brownies around. We look forward to making the coming season scrumptious!
Fairytale Brownies was recently featured on the Food Networks' Show "Unwrapped" during a segment called Comfy Foods. Though the episode focused on our wonderful gourmet brownies as the perfect comfort food, viewers also noticed the cleanliness of the facility where we produce the best brownies around.
Behind the scenes our teams work hard to maintain a spotless facility they can be proud of, it's something we have made a priority since day one and I am happy to say it shows! We are regularly inspected by the local health deparment and consistently receive Gold ratings. We are also inspected by AIB International and have received Superior ratings on our Food Safety Audits.
Our gourmet chocolate brownies make the perfect gift for any occasion, and rest assured they are produced in a facility that is properly maintained and regularly inspected for Food Safety adherence.
My name is Kim Silva, Operations Team Leader for Fairytale Brownies. Throughout my many years with Fairytale Brownies, I have spent time working in various capacities throughout the organization, learning along the way what it takes to make a company great. It's been awesome to watch Fairytale Brownies grow from a small start-up, where we peddled our gourmet brownies at street fairs and farmer's markets, to a successful mail order business with thousands of customers across the globe. I currently oversee Operations, which includes Production, Fulfillment, Human Resources and Customer Service.
The holiday season is upon us at Fairytale Brownies and we're geared up and ready to ship delicious gourmet brownies to lucky recipients all over the world! It's an exciting time that we all look forward to every year.
Our Shipping Team is busy at work building beautiful gifts and packing thousands of decadent brownies for shipment each day. Our teams are working extra long hours to make sure the orders get out the door and delivered in time for people to enjoy this holiday season. We typically hire over one hundred seasonal team members to help us get through the peak. Seasonal team members help out in every department, along with our regular staff, who plan year round to make the holidays a successful time at Fairytale Brownies - we couldn't do it without them. Our Assistant Shipping Team Leader, Leslie Coates, is pictured here packing gifts for today's shipments.
Our shipping volume will continue to grow as the weeks go by and the holidays get ever closer, until then, we'll keep packing and shipping the delicious brownie gifts that have made Fairytale Brownies famous!
October 16th is Bosses Day across the nation, a day to give thanks to those who may sometimes get forgotten in the workplace, and though I'm sure some people out there may intentionally want to forget their boss, I'm certainly not one of them. That's me above (left) with my bosses, Eileen Spitalny and David Kravetz, when the business first started out.
I have been employed with Fairytale Brownies for almost 16 years, and throughout the many years have held a variety of roles within the company. I would never be in the position I am today if it had not been for the guidance of David and Eileen, co-owners of Fairytale Brownies. They have empowered and trusted me, along with many others, to grow both personally and within the business. They have always given the opportunity to learn and take on new roles, as long as I was willing to accept the challenge. It's not easy to manage the ups and downs of a successful brownie business, but they have been willing to sacrifice whatever it takes to keep the business going. Team members are the backbone of any strong company and without great team members a company will likely flounder, but it really takes great leadership to keep the momentum going - all of which we have at Fairytale Brownies.
Fairytale Brownies was once voted the best place to work in Phoenix, and I truly believe it still is - the Best Brownies and the Best Place To Work, what more could one ask for . . . .
So, don't forget your boss on Bosses Day, Fairytale Brownies are a perfect way to say "Thanks" to those who have mentored, guided and developed great people!
When most people think of Fairytale Brownies, mail order brownies is the first thing that comes to mind, but what many people don't realize is that we also have a retail store located at our bakery in Phoenix, Arizona.
We have always had a retail store, even when the business first started out in Scottsdale on Thomas Road. The first store was shared with our packing department, kitchen and corporate office - it was so tiny we could barely move around. Now, almost 17 years later, we have a beautiful retail store with a large viewing window so customers can watch first hand the brownies being made. We offer the same gifts at our store that you see in our catalog and online at
www.brownies.com. We typically run in-store specials and we always have delicious brownie samples available for tasting. During the winter months we have our coffee and cocoa brewing, a perfect match for gourmet brownies. The best thing about our retail store, other than the decadent brownies and beautiful gifts, is Chris Corn. Chris has been with Fairytale Brownies for almost 10 years! Chris always has a smile on and she gives our customers exceptional service. We pride ourselves on great service and we are proud to have Chris in our store - thanks, Chris!
Remember, Halloween is just around the corner and our brownie morsels make the perfect treat for your goblins and ghouls, so come visit soon!
Fairytale Brownies Retail Store is located at 4610 E Cotton Center Blvd in Phoenix, AZ. We're open Monday through Friday from 8am - 5pm.
We receive so many great customer raves and stories about Fairytale Brownies, whether it be about our fudgy chocolate brownies, tasteful gourmet brownie gifts or outstanding service, we decided to share them throughout the entire company. We wanted a fun and exciting way to share the raves and brownie stories with our entire staff, so we came up with the Fairytale Brownies Rave Wave. The Rave Wave is a weekly announcement that includes some of the best customer raves shared over the loud speaker system throughout the entire building! Everyone loves knowing how their hard work, dedication and commitment to quality have resulted in so many positive customer experiences. Our customers let us know, without a doubt, that we are the Best Brownie Company around!
Whenever we have a catalog photoshoot planned, it takes a lot of hard work and organization behind the scenes to make it successful. We are getting ready for an upcoming photoshoot, which will take place in just a few weeks. From an Operational perspective, we work closely with the Catalog Team to make sure all the products and packaging materials needed are ready to shoot. Any new products or recipes scheduled for introduction must be finalized - we typically work on these at least a year in advance, sometimes more depending on the product being developed. We have a brownie test kitchen on site where we work our fairytale magic to create new flavors and brownie products, just like the brownie truffles we introduced last year. We are just now finalizing an all natural peppermint (candy cane) truffle for the coming holiday season - delicious!
My name is Kim Silva, Operations Team Leader for Fairytale Brownies. I oversee the Operations for the organization, which includes Production, Fulfillment, Human Resources and Customer Service.
We're coming to the end of a big week of Easter shipping and just around the corner is Mother's Day, another big holiday for brownie gifts! Before we know it the Winter holiday season will be upon us, so we'll actually begin our pre-season preparations right after Father's Day. This may seem a little odd, beginning Winter holiday season preparations in July, but for mail order companies such as Fairytale Brownies it's quite the norm. We'll keep you updated as season rolls in with a look behind the scenes at the operations of the Best Brownie Company in the world!
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