Rave Wave: Thank You, JO!

Monday, April 26, 2010 by Tanika Richards
On occasion, we receive wonderful letters of customer brownie stories or thank you's directly to one of our customer service team members. We are delighted and honored to hear the stories of how the Fairytale Brownies brand provides happy memories in our customers lives. Sending brownie gifts to loved ones should put a smile on your face. Well on April 5, Jo in the customer service department received a letter from a customer who was over joyed with her service and problem solving efforts. The customer stated that she had only recived 1 out of 3 bunnies that she ordered for Easter. Not wanting to disappoint her grandchildren, Jo took the call and made sure the 2 remaining bunnies shipping via priority overnight so the children would have a wonderful Easter. The customer sent her a Thank You note to Jo to express her many thanks for saving the grandchildren's Easter. Thank you Marion A.

~Happy Reading, Tanika
Bookmark and Share

Comments for Rave Wave: Thank You, JO!

Leave a comment





Captcha