Whenever I travel, I always pack my bag filled with Fairytale Brownies and I also never let an act of kindness go unnoticed. On a recent trip to Kauai, after a very long day of travel, lay-overs, lack of sleep, and hunger pangs, I finally arrived at my destination! However; I arrived 4 hours prior to check-in. I kindly asked Ana, the front desk clerk if there was any way possible I could get an early-in. Ana informed me the resort was at 100% capacity and most likely an early check in would be impossible but she would check to see what she could do. After about a 5 minute wait, Ana returned and said, "Your room is now ready with a complimentary upgrade"! I immediately reached in my bag and handed Ana some Fudgy Chocolate Brownies along with the warmest Mahalo! This was an amazing act of kindness and outstanding customer service by Ana! I can't think of a better way to say "Mahalo" than with yummy gourmet brownie gifts! Kudos to Ana and her staff for an amazing vacation!