We are all thrilled to announce that Fairytale Brownies has been awarded the 2011 Bizrate Circle of Excellence Award for the 9th straight year! This annual award recognizes those online retailers that have provided excellent online customer experiences, as rated by their own customers. This year, only 84 online retailers received this award, representing 1.7% of all online retailers within the Bizrate Insights North American Retailer Network. This award confirms our dedication to providing top notch customer service, consistently collecting customer feedback, and earning exceptional customer satisfaction ratings throughout the year.
Our Fairytale Brownies Store Ratings Page highlights our customer ratings from the past 90 days. Since 2002, our gourmet brownies have been rated by over 25,000 customers. When you order brownies online with us, you'll receive two short surveys from Bizrate - one when the order is placed, and another after the order has been shipped. This gives our customers the opportunity to provide us valuable feedback when they have brownies delivered. We read and resond to every Bizrate response that our customers provide. It is our goal to provide the best brownies with incomparable customer service. This award recognizes that we are on the right track!