Normally when I shop, I look for product reviews that help me with my buying decisions. At brownies.com, we have two ways of collecting and sharing reviews from our customers. First is the "Write A Review" link on our brownie gifts shopping pages, and the second is collecting reviews from a service called BizRate.
We appreciate all the feedback we get for many reasons. First, feedback from our customers helps us with new product development, it helps us identify any problems and address them right away, and it helps other customers figure out if our gourmet gifts are the best purchase for them.
Below are a few reviews that I took from this weeks BizRate comments. To see a complete listing of BizRate reviews, click here. By the way, for the last 5 year in a row, Fairytale Brownies has won the "BizRate Circle of Excellence" award, which is a group of top performing online retailers who have met strict criteria to be recognized for outstanding customer service throughout the years.
"My Mother was happy to receive these brownie treats and she shared them with friends at their weekly coffee get together!" ~ Jackie W., Jenison, MI
"The recipients of the brownies as a Mother's Day gift were highly satisfied with them. They thought the gift packaging was really nice and loved the brownies. I'll definitely buy brownies from Fairytale Brownies again in the future!" ~ Shannon B., Fort Mill, SC
"I received one flavor (Caramel) as a gift and loved them! I'm a baker and don't usually buy other's baked goods, but I am excited to try the other flavors!" ~ Margaret D., Jacksonville FL
"My daughter received a gift from Fairytale Brownies. How very special this Thank You was! I loved the gift and send out two Thank You Gifts of my own. I will continue to use this service both personally and for business." ~ Debra H., Wilmington NC
"With the first bite I was hooked! They are melt-in-your-mouth good. Very fresh, simply divine!" ~ Liz S., Bremerton, WA
"Brownies.com was an easy website to navigate. The brownies are so fresh! I like the addition of the cookie and brownie combination!" ~ Kathleen B., Chesapeake Beach, MD
Looking forward to your feedback, thoughts, and ideas - leave them today! ~ Hilary